Venue support team, box office and front-of-house

Please note that information on this page applies to our in-person programme in Edinburgh.

Before the Festival

Our programming, administration and artist services, press and marketing and production team will be in regular contact with you in the months before your arrival in Edinburgh. We seek to make your appearance at the Fringe as smooth and as successful as possible.

During the Festival

During opening hours a duty manager, box office, front-of-house and technical team will be present at your venue. All venues have a box office and most have a café or bar. Our press and marketing team and our artist services department are based centrally but work across all our venues. Our team are happy to help and advise you on anything from local information to marketing or technical matters.

Show running crew

Most companies prefer to provide their own stage managers or technicians to operate their show. You’ll need to provide sufficient personnel to complete your get-ins and get-outs each day safely and to schedule. Our technician will be on hand for your get-in and get-out to ensure that everything is running smoothly and will be on call during your performance. We recommend that you provide one member of company staff to be available to assist our team with ticket-tearing and ushering and the admission of latecomers. If you prefer, we can provide technicians to run your show or ushers at an additional cost.

Box office

Our computerised box office makes the printing and sale of tickets quick and simple and enables performing companies to access sales reports online.

We offer online programme information and telephone booking from June, when the Fringe Programme is launched and Fringe tickets go on sale. During the Festival our venue box offices are open daily for ticket sales and information. Tickets for all of our shows are sold from all of our box offices.

Tickets for shows at our venues are also available for sale at the Fringe box office on the High Street and outlets around Edinburgh, by telephone and from the Fringe website and app. Tickets are also on sale at other cross-selling Fringe venues around Edinburgh.


Our box offices are ideal location points for the display and sale of your merchandise. You can also sell merchandise outside your space. A commission is payable to us on merchandise sales.